• All Community
    • All Community
    • Forums
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

Cannot locate Fill Assistant at all

Running Win 10 - Chrome 62.0.3202.94 - Toolbar is on - Vault is open

Fill assistant is nowhere to be found, I have checked everywhere, but there is no option to start it, not even a reference to it.



Re: Cannot locate Fill Assistant at all

Do you still have the Vault is Closed/Open button on your Norton Toolbar? If so, click that and you will see a link to open the Fill Assistant.

If not, you may have had your ID Safe extension updated to ver. 5.x.x.x. In this case, when you visit a site with a form to fill, you should see a little ID Safe icon in the first data entry box.

You can check your Chrome extensions and see if you still have version 1.0.5 listed. If so, you can disable the v 5.x.x.x and enable v 1.0.5 to have access to the fill assistant again.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.