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Cannot login to Norton Vault on on 1 PC phone, ipad, other PCs work fine
Let me start by saying that I can access the vault from my Android phone, my iPad, and from my Windows 10 desktop without any issues. I only experience this issue from my laptop, which worked fine with the vault until yesterday. ISSUE: When I try to login to the identity vault on my windows 10 laptop I am asked for my Norton account email address then asked for my Norton account password. Once I enter the Norton account password I receive a screen asking me to setup a new vault, which, if created will erase my current vault. I get this issue from Chrome v58, IE v11, and from the Identity Safe app.