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Kudos0

Cannot Verify?

I have a site that some of my users see the Norton SafeWeb warning. I have tried to verify ownership of this site at safeweb.norton.com with both the meta tag and upload method, but neither works. I have sent email in many time to get some help on this issue with no response for an extended time. Can anyone offer help?

Replies

Kudos0

Re: Cannot Verify?

Hello Pascal Underwood

In order to help you with verifying ownership, it would help to have the name of the site. Please place the meta tag any where on the home page. Please also make sure that the meta tag is visible. Once I have the name of the site and if I can see the meta tag on the site, then I can notify the Safe Web Team and then they can verify ownership manually and also rate the site.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Cannot Verify?

The site is https://www.furryfriendsrescue.org/

The meta tag is there.

Thank you.

Kudos0

Re: Cannot Verify?

Hello Pascal Underwood

I just went to look at your website and I got a blockage. That means the site had been verified already. It also means that it was rated  I did see the blockage also. Here is the information about the malware.

Threat Name:

HTTP Fake AV Redirect Request

Location:

http://www.furryfriendsrescue.org/blog/good-information-to-know-pt-1/

Have you cleaned up the website? If you clean it up, then I can submit it for a re-evaluation. Please let me know

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Cannot Verify?

I have cleaned the website. Please re-submit.

How come when I login to https://safeweb.norton.com > My Profile > Site Dispute I see https://www.furryfriendsrescue.org/ but it is listed as "ownership not verified"? I assume this is what is preventing me from re-submitting myself.

Thank you.

Kudos0

Re: Cannot Verify?

Hello

I clicked on your link and got the page block and I copied the malware from there. I will tell the Safe Web Team about it now.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Accepted Solution
Kudos0

Re: Cannot Verify?

Hi Pascal Underwood,

We have manually verified ownership of your website 'furryfriendsrescue.org ' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=furryfriendsrescue.org

Cops

Kudos0

Re: Cannot Verify?

Thank you very much.

Kudos0

Re: Cannot Verify?

Hello Pascal Underwood

I'm glad to see that your site is now rated as Green and ownership has been verified. You may remove the meta tag now if it is still there. Since your issue is now solved, could you please pick one post and mark it as solved. By doing this, everyone will know the thread is solved  It will also help our Search feature.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.

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