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Kudos0

Cannot verify site for safe web

Hi

I cannot verify my site to request a re-evaluation, and to see the errors you have found.

The report lists no errors yet I am blacklisted.

Verification fails for meta tag, keywords and html file, all of which seem to have been added correctly.

The domain is https://www.parkchambersdental.co.uk

please help

Thanks,

Matt

Replies

Kudos0

Re: Cannot verify site for safe web

I see your meta tag. 

 Norton Community is primarily peer support.
 We'll need response from Symantec/Norton Safe Web team. 

Kudos0

Re: Cannot verify site for safe web

Thanks, it would be great to get the site verified asap so I can see the error details, resolve anything needed then submit for reevaluation. 

Does that team monitor these threads?

thanks

Kudos0

Re: Cannot verify site for safe web

Usually team check forum requests/posts on daily basis except on weekends.

Kudos0

Re: Cannot verify site for safe web

Thanks, I will wait to hear then. Cheers

Kudos0

Re: Cannot verify site for safe web

Hello Matt

Welcome to the Norton Community Forum

I will notify the Safe Web Team.

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight. They should be able  to manually verify your site. There seems to be an issue with Red blockages without any errors showing up on the reports. I have reported this issue just now.

Have a Good Night and 

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.9.63 Core Firmware 288 Android App 2.22 Chrome latest version.
Kudos0

Re: Cannot verify site for safe web

Hi

We have manually analyzed your site 'parkchambersdental.co.uk' and found it to be clean so we have changed its rating to green.


https://safeweb.norton.com/report/show?url=parkchambersdental.co.uk

Cops

Kudos0

Re: Cannot verify site for safe web

Thank you for reclassifying the rating for me.

As per above, can you confirm this was rated as red incorrectly?

Regards,

Matt

Kudos0

Re: Cannot verify site for safe web

Hello Matt

That is what Cops has mentioned. They have manually evaluated your site and found it to be clean so they changed the rating to Green OK.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.9.63 Core Firmware 288 Android App 2.22 Chrome latest version.

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