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Kudos0

Can't autofill these 2 sites

I can't autofill at my email site or at TCM's message boards.  The logins are:

email for Spectrum (still listed as TWC - Time Warner Cable:  https://twcc.com/

TCM message boards: http://forums.tcm.com/?ecid=subnavmessageboards

Replies

Kudos1 Stats

Re: Can't autofill these 2 sites

If there has been some change in the way a web site login is processed, Norton needs to be informed about the changes.

From your browser, click on the ID Safe icon at the right of the browser address bar. Then be sure the vault is open. Then click the icon again, then on the 3 dots at the bottom right. Then click on Feedback and submit the web site information.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't autofill these 2 sites

Thank you so much.  This new Identity Safe is confusing and frustrating to me.  I appreciate your help.

Kudos0

Re: Can't autofill these 2 sites

You are welcome

This new Identity Safe is confusing and frustrating to me.

You are not alone. If you browse through the forums you will see many others having issues with the new ID Safe extensions.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't autofill these 2 sites

Hello

This probably has to do with the new A T & T merger with TWC that just got the OK on Wednesday. Expect more changes to come with that merger.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.

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