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Kudos0

Can't change firewall trust settings

I can't change the Network Trust and Device Trust under  Firewall / General Settings / Network Settings.  I had to do a system restore and evidently lost the trust setup I had created.  When I try to set the Network and Device Trust, the software won't allow any changes.  It appears as though I don't have admin privileges, although I am running under an account with administrator privileges, and did the right click to 'run as administrator'.

My product is:  

Norton Security
22.9.1.12
Windows 7 Home Premium
7601.23677.amd64fre.win7sp1_ldr.170209-0600

Labels: Firewall

Replies

Kudos0

Re: Can't change firewall trust settings

Hi. Try the Norton Remove and Reinstall tool as the system restore has probably corrupted your Norton product.

www.norton.com/nrnr

If used, please read the Before you begin note, run Live Update after the reinstall until no more are found, and then restart.

Let us know how you go. Also, go through your settings afterwards as not all are retained.

Windows 10 Home X 64
Kudos0

Re: Can't change firewall trust settings

Thanks for your help.  Unfortunately I won't be able to try your suggestion as my computer is now kaput.

:-(

Kudos0

Re: Can't change firewall trust settings

Do you have a system image and if so, can you do a clean OS reinstall, and then reinstall Norton ?

Windows 10 Home X 64
Kudos0

Re: Can't change firewall trust settings

I did a clean install--on a new computer. :-) The computer was getting progressively worse. Before I finally pulled the plug I couldn't even boot into safe mode. So all is well now. Thanks for the help.

Kudos0

Re: Can't change firewall trust settings

Glad the problem is fixed !

Windows 10 Home X 64

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