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Kudos0

Can't enable Norton Toolbar in Firefox 33

I've seen the announcement that Norton Toolbar is now compatible with Firefox 33, however when I check the add-ons the disabled toolbar is identifying as "Norton Toolbar 2014.7.8.23" but I don't have any options to enable or remove it, and I can't find a version when I search for it in the add-on search bar.  I've run LiveUpdate I don't know how many times, checked to verify I'm running the latest version of NIS, but I can't seem to get it to recognize that there's been an update.  Any ideas?

Shado

64-bit/Win7 Home Premium/NIS 21.6.0.32

Replies

Kudos0

Re: Can't enable Norton Toolbar in Firefox 33

Hi Shado,

There is a long drawn out fix we used to use to get the NTB back after a FF upgrade went awry, but in more recent times all we did was run the Norton Remove and Reinstall Tool.

Please give that a try and let us know how things go.

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