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Kudos0

can't find the key-code on the card bought by the retailer

I have bought an annual subscription by the retailer, but it consists of a paper-card with no printed key-code for renewing my subscription. But the site (norton.com/setup) just ask for that code, and can't proceed.

Labels: Subscription

Replies

Kudos0

Re: can't find the key-code on the card bought by the retailer

Hello MassimoCarota. Where did you purchase the renewal key code? I indeed hope it was from a reputable store. Have you contacted the place where you got the subscription? You possibly have been scammed, allow the place of purchase to straighten out the issue as they sold you a faulty product.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: can't find the key-code on the card bought by the retailer

You have to excuse me, I'm very stupid. I've found that the key-code is beneath a film that has to be scratched away. Shame on me. And thank you.

Kudos0

Re: can't find the key-code on the card bought by the retailer

No sir, no one is stupid. The only stupid questions are the ones not asked. Glad hearing you are all set. Have an awesome weekend.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00

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