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Can't log into Identity Safe
I am unable to log into identity safe from any brower. In some instances, it just times out. In others it tells me my pw is invalid. I am able to go to the Norton web site and log in there.
I've read the previous threads on this issue (I'm sure not all). One said there was a patch issued last year sometime, but the problem still exists. The problem appears to happen after updates to the computer. It worked when I first installed 360.
I'm running two computers - one with Vista ultimate an the other with Windows 8.1. Same issue on both machines.
I'm sure if I uninstall and re-install the product, it will work. However, I don't want to have to do that after every update on two computers. How do I resolve this issue?