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Kudos0

Can't log on to Manage my Protection...

I downloaded Norton Security on my tablet. When I try to log on to "Manage My Protection" nothing happens. I can't enter my password. My email address is pre-filled and I can't even delete individual characters. It is completely unresponsive. I log into Norton Security on my laptop and into Manage My Protection" and the tablet is listed there but I can't do the same thing using my tablet..

Replies

Kudos0

Re: Can't log on to Manage my Protection...

Hello

Are you using an Admin Account?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Can't log on to Manage my Protection...

Not that I know of. How can I tell?
Kudos0

Re: Can't log on to Manage my Protection...

Hi, Mike. floplot means a Microsoft Admin account. It's required to access all Norton functions.

Try linking with Manage Protection via this link.

https://manage.norton.com/

Windows 10 Home X 64
Kudos0

Re: Can't log on to Manage my Protection...

That works...thanks. But why can I log in and access "Manage My Protection" on my laptop but not on my tablet?

In addition any idea when the devices tab will be working again?

Kudos0

Re: Can't log on to Manage my Protection...

Hi, norton Fighter. i bought an ativation key from england for my norton but its not accepting it. it is saying that it is out of my region can you help in any way?  please

Kudos0

Re: Can't log on to Manage my Protection...

For the tablet, you need to log into the Norton Mobile Security, NMS, web site to manage mobile devices   https://mobilesecurity.norton.com

Be sure you have signed into your Norton Account from the NMS app. Tap on the 3 bars at the top left of the app and tap on Sign In.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't log on to Manage my Protection...

Hi, Jason. Answered in your thread.

Windows 10 Home X 64

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