• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

can't log out of identity safe

After the latest update to Norton 360 I can not find any way to log out of Identity Safe short of rebooting my computer.  The menu at the top that had that option is no longer there, nor is there a log-out option when I click to go to the Identity Safe home page.  This is a real pain on some sites where I have more than one account.  With Identity Safe running it insists on overwriting the log-in info I enter with the one it has listed even though that is not what I want.  In that situtation it was simple in the past to turn Identity Safe off temporarily.  No more!

Clay

Replies

Kudos0

Re: can't log out of identity safe

After the latest update to Norton 360 I can not find any way to log out of Identity Safe short of rebooting my computer.  The menu at the top that had that option is no longer there, nor is there a log-out option when I click to go to the Identity Safe home page.  This is a real pain on some sites where I have more than one account.  With Identity Safe running it insists on overwriting the log-in info I enter with the one it has listed even though that is not what I want.  In that situtation it was simple in the past to turn Identity Safe off temporarily.  No more!

Clay

Kudos0

Re: can't log out of identity safe


Disciplec wrote:

After the latest update to Norton 360 I can not find any way to log out of Identity Safe short of rebooting my computer.  The menu at the top that had that option is no longer there, nor is there a log-out option when I click to go to the Identity Safe home page.  This is a real pain on some sites where I have more than one account.  With Identity Safe running it insists on overwriting the log-in info I enter with the one it has listed even though that is not what I want.  In that situtation it was simple in the past to turn Identity Safe off temporarily.  No more!

Clay


Hi Clay,

With the identity safe open when you click on the arrow for the dropdown, can you see the 'ignore this page' option? I use it from time to time when identity safe and I have different opinions on what should be entered. A few times I have been able to turn it back on and save the new data. Where that doesn't work I just continue to do manual entry.

Keep us posted

Dick Win 10x64 current current NSBU
Kudos0

Re: can't log out of identity safe

When you click on Vault Open on the Norton Toolbar, the first option I see is Close Vault. This will log you out of Identity Safe.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.