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Can't Log into Vault or Download remove & Install Tool
Anybody aware of website issues with Norton. Am unable to log in to my cloud vault as it times out. Read the fix and was able to get into my vault at identity safe so went to Norton to download the remove and install tool and lo and behold, it sat there not seeming to down load and then 1%. by the time I gave up (about 20 or so minutes) it was up to 4% and sloooooooow. Decided not to wait and must be server problems. Found a site that showed issues today and later seemed to be working so tried several times again with no luck so tried the tool again and after about 5 minutes was 3%.
Have to believe my install is OK as got in when I installed Norton 360 earlier today and do have the correct password. Think I just need to wait until tomorrow. Wish I could bring back my local vault for Win 8.1!!!!!!