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Kudos0

Can't login to Norton Account or access Password Manager Vault in Firefox

When trying to access Password Manager or login to Norton account using Firefox receive following error message:

"Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit."

Do not have problem using Edge or Chrome

Replies

Kudos0

Re: Can't login to Norton Account or access Password Manager Vault in Firefox

Hello megdad, what is your FF version?

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.9.63 / Norton Core v.288 on Android 2.22 / Opera GX
Kudos0

Re: Can't login to Norton Account or access Password Manager Vault in Firefox

69.0.1

Accepted Solution
Kudos1 Stats

Re: Can't login to Norton Account or access Password Manager Vault in Firefox

Was there also an HTTP 400 error code in the message? I would CLEAR all your FF browser caches and cookies. Close then reopen FF, check for the error appearing again. If there is an HTTP error again please let us know what the HTTP code is.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.9.63 / Norton Core v.288 on Android 2.22 / Opera GX
Kudos0

Re: Can't login to Norton Account or access Password Manager Vault in Firefox

Clearing cache and cookies solved the issue.

Thanks!

Kudos0

Re: Can't login to Norton Account or access Password Manager Vault in Firefox

Great news, glad you have a solution. If you be so kind please mark the thread as solved, just select the post that gave you the solution as the solution. Others may then be able to see the solution in the event they have a similar issue. Glad we could assist.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.9.63 / Norton Core v.288 on Android 2.22 / Opera GX

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