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Kudos0

Can't sign in to Norton dashboard

I just got my patch Tuesday from Microsoft, Then when I opened Norton dashboard I was signed out and cannot sign in. It states cannot connect to server error. Is there another way to fix this Thanks David

Replies

Kudos0

Re: Can't sign in to Norton dashboard

Have you tried a few more system restarts to settle the updates?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't sign in to Norton dashboard

I did but will check for updates and restart in an hour or so. This was a problem before and was posted in the past by another Norton user that had the same problem.

Kudos0

Re: Can't sign in to Norton dashboard

Hello

It could be a short term server issue as everyone is attempting or getting Windows updates. Are you using a Windows Admin  Account. when trying to sign in?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Can't sign in to Norton dashboard

Yes I am using as admin

Kudos0

Re: Can't sign in to Norton dashboard

Have you run LiveUpdate manually a few times, restarting as necessary, until no updates are available?

If using Win 10, did you get the 1809 update recently? That could have muddled your Norton installation. And it would probably also have turned Windows Fast Startup feature back on if you had turned it off. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't sign in to Norton dashboard

Yes I checked for updates. Fast start up is off. I had win 10 1809 installed for quite a while. I dont know if it will effect norton ,its still active and I can sign in on my norton fine. Its not acting funny or anything and still working properly.

Accepted Solution
Kudos0

Re: Can't sign in to Norton dashboard

This problem has been solved just by uninstall reinstall. 

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