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Kudos0

Can't Verify Ownership / Incorrectly Marked Unsafe

Hi All,

First, my site was incorrectly marked as "unsafe". That big red x is not helping my business.

I'm trying to claim ownership but neither of the approaches work. I uploaded the html file to the root folder. Ownership isn't verified. I tried tagging the site and that doesn't work either.

Please help! I can't dispute the unsafe rating until this is resolved!

Thanks,

M

Replies

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi MRE2,

Kindly provide us with your site name, so that we will be able to assist you further.

Cops

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Thank you! hampsteadsolutions.com

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi MRE2,


We are not able to locate the safeweb metatag in your home page ' hampsteadsolutions.com '. Kindly request you to upload it as instructed in http://safeweb.norton.com/help/site_owners so that we can manually verify your site.

Cops

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hello MRE2

Please paste the html file here. I can then let the Team know it is here.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.
Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi Again,

Just to confirm: I've followed the instructions to add the meta tags as instructed, and it's simply not working.

And the instructions to save the html file in a folder don't apply either. Here is the html file: nnxhrgmikzt5wyjpm38dgc0nliil-drn4-611hg09lhwilobolmabffgho39vetxhdzgpwtxcuksvt5jespla1wu306ysoflifl3h5vq391zw5nqao5nllt9daf022vp

Thanks for any help here!

Best,

M

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi MRE2,

We have manually verified ownership of your website 'hampsteadsolutions.com ' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=hampsteadsolutions.com

Cops

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Thank you SO MUCH! I'm so glad to be legitimate again!

Enjoy the rest of the weekend!

Best,

M

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hello MRE2

You can remove the attempted placement of the Meta Tag from your homepage. I did find the words  Meta Name and Safe Web Verification.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.

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