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Kudos0

Can't Verify Ownership / Incorrectly Marked Unsafe

Hi All,

First, my site was incorrectly marked as "unsafe". That big red x is not helping my business.

I'm trying to claim ownership but neither of the approaches work. I uploaded the html file to the root folder. Ownership isn't verified. I tried tagging the site and that doesn't work either.

Please help! I can't dispute the unsafe rating until this is resolved!

Thanks,

M

Replies

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi MRE2,

Kindly provide us with your site name, so that we will be able to assist you further.

Cops

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Thank you! hampsteadsolutions.com

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi MRE2,


We are not able to locate the safeweb metatag in your home page ' hampsteadsolutions.com '. Kindly request you to upload it as instructed in http://safeweb.norton.com/help/site_owners so that we can manually verify your site.

Cops

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hello MRE2

Please paste the html file here. I can then let the Team know it is here.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi Again,

Just to confirm: I've followed the instructions to add the meta tags as instructed, and it's simply not working.

And the instructions to save the html file in a folder don't apply either. Here is the html file: nnxhrgmikzt5wyjpm38dgc0nliil-drn4-611hg09lhwilobolmabffgho39vetxhdzgpwtxcuksvt5jespla1wu306ysoflifl3h5vq391zw5nqao5nllt9daf022vp

Thanks for any help here!

Best,

M

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hi MRE2,

We have manually verified ownership of your website 'hampsteadsolutions.com ' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=hampsteadsolutions.com

Cops

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Thank you SO MUCH! I'm so glad to be legitimate again!

Enjoy the rest of the weekend!

Best,

M

Kudos0

Re: Can't Verify Ownership / Incorrectly Marked Unsafe

Hello MRE2

You can remove the attempted placement of the Meta Tag from your homepage. I did find the words  Meta Name and Safe Web Verification.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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