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Kudos0

CCleaner

I'm afraid that my new computer purchased on 25 August is infected with a backdoor in CCleaner and that Norton can not detect and remove that, see https://www.reuters.com/article/us-security-avast/hackers-compromised-fr.... What do you do and what I can do, besides posting my concern on this forum.

Replies

Kudos0

Re: CCleaner

Kudos0

Re: CCleaner

Boschm:

I'm afraid that my new computer purchased on 25 August is infected with a backdoor in CCleaner and that Norton can not detect and remove that, see https://www.reuters.com/article/us-security-avast/hackers-compromised-fr.... What do you do and what I can do, besides posting my concern on this forum.

Restore from your last complete system image/backup from before 8/3/2017 (or from before you installed ccleaner).

Kudos1 Stats

Re: CCleaner

Boschm:

I'm afraid that my new computer purchased on 25 August is infected with a backdoor in CCleaner and that Norton can not detect and remove that, see https://www.reuters.com/article/us-security-avast/hackers-compromised-fr.... What do you do and what I can do, besides posting my concern on this forum.

Um, odds are your new machine is 64bit.  
https://www.bleepingcomputer.com/how-to/security/ccleaner-malware-incident-what-you-need-to-know-and-how-to-remove/

Kudos0

Re: CCleaner

@bjm_ Thanks for that remediation link. For me under no circumstances would I upgrade to a newer version of this. I would remove the registry entries and all software involved. Run Malwarebytes and get rid of this junk. Just my dime on things going forward. Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: CCleaner

FWIW ~ I don't have reg key located at HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\Agomo nor "junk" as far as I know.....on my 64bit machine.   YMMV

Lets hear from user Boschm.

Kudos0

Re: CCleaner

Ditto!!

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: CCleaner

Windows 10 Home X 64
Kudos0

Re: CCleaner

bjm_:

FWIW ~ I don't have reg key located at HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\Agomo nor "junk" as far as I know.....on my 64bit machine.   YMMV

Have any 64-bit users checked:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Piriform\Agomo\

Kudos0

Re: CCleaner

password_password:
bjm_:

FWIW ~ I don't have reg key located at HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\Agomo nor "junk" as far as I know.....on my 64bit machine.   YMMV

Have any 64-bit users checked:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Piriform\Agomo\

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\  < no Piriform\Agomo\ >

Kudos0

Re: CCleaner

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: CCleaner

password_password:
bjm_:

FWIW ~ I don't have reg key located at HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\Agomo nor "junk" as far as I know.....on my 64bit machine.   YMMV

Have any 64-bit users checked:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Piriform\Agomo\

Yes, and my version was unaffected.

Windows 10 Home X 64
Kudos0

Re: CCleaner

Kudos0

Re: CCleaner

Hmmm. Don't think I'll be taking THAT offer up !

Windows 10 Home X 64
Kudos0

Re: CCleaner

password_password:

What's this:

https://www.piriform.com/news/release-announcements/2013/8/16/introducing-agomo

That announcement from 2013 now takes you to the cloud version of CCleaner. 

Things happen. Export/Backup your Norton Password Manager data.

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