• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Changing data that is stored in Identity Safe Wallet

Is there any way to change what information is stored in the Identity Safe Wallet? I would like to add a line to store the security code from the back of credit cards. Many other software programs already have this but it's lacking in identity safe. I presently store it on the telephone number line but it would certainly be nice if there was a place to store it so that it could automatically be filled in.

Replies

Kudos0

Re: Changing data that is stored in Identity Safe Wallet

Hello Msradell

That is a good idea. You can post that suggestion over in the part of the Forum for Product suggestions. Perhaps they will see this in this thread also. If it isn't a huge coding change, perhaps they could add it in for this year. In fact, I can bring it up , but still put it in the Product Suggestions so that others can vote for the idea also. Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Changing data that is stored in Identity Safe Wallet

Hello

I have since found out that feature was removed for security reasons. Sorry.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Changing data that is stored in Identity Safe Wallet

If you want to keep your phone number lines available for phone numbers, you could aways create a Note in the ID Safe vault and keep your credit card verification code in there. It will not autofil, but neither will putting it in the phone number lines.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Changing data that is stored in Identity Safe Wallet

floplot:

Hello

I have since found out that feature was removed for security reasons. Sorry.

I really don't understand that way of thinking. If the user felt uncomfortable having the information there they wouldn't have to put it in any way. Giving them the option makes it the users choice, for me being disabled it's a major advantage.

Maybe, Norton doesn't want to have the responsibility for storing the type of information on their cloud! Yet another reason to let users maintain a local vault!

Kudos0

Re: Changing data that is stored in Identity Safe Wallet

peterweb:

If you want to keep your phone number lines available for phone numbers, you could aways create a Note in the ID Safe vault and keep your credit card verification code in there. It will not autofil, but neither will putting it in the phone number lines.

 That's why I'm asking it to be added as a separate line so it can autofill! What I'm doing now works fine, except it will autofill.

Kudos0

Re: Changing data that is stored in Identity Safe Wallet

I used to use that field in the older version of ID Safe, and I understand what you are requesting. I cannot find the information right now, but the change was made so there would be some proof that the user actually had the credit card in hand before a purchase was made. It is similar to many stores where I use my credit card, and the clerk has to enter the last digits of the card into the reader before I complete my part of the transaction.

Admittedly, this protection is only for someone who leaves their computer unattended with the vault still open. 

floplot has asked for some information on this and I'm sure she will share if she hears anything.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Changing data that is stored in Identity Safe Wallet

Hello

I am hopefully supposed to hear something soon so I will mention what I can when I hear anything further. The important phrase is what I can.....

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Changing data that is stored in Identity Safe Wallet

No problem, thanks for the feedback and help!

Kudos0

Re: Changing data that is stored in Identity Safe Wallet

Hello Msradell

I was shown a KB just before that tells you where you can put information like the credit card code and other information. Please look at this KB  I think this will give you the information you want.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Changing data that is stored in Identity Safe Wallet

floplot:

Hello Msradell

I was shown a KB just before that tells you where you can put information like the credit card code and other information. Please look at this KB  I think this will give you the information you want.

 It shows when it was changed and their justification for it but really if it doesn't auto fill is not much help to someone with disabilities!

Kudos0

Re: Changing data that is stored in Identity Safe Wallet

When you store a  credit card number you must be able to pass PCI Compliance. According to PCI Compliance:

"Do not store sensitive authentication data contained in the payment card’s storage chip or full magnetic stripe, including the printed 3-4 digit card validation code on the front or back of the payment card after authorization."

This is basic PCI Compliance for anyone that offers stored CC information. From https://www.pcisecuritystandards.org/pdfs/pci_fs_data_storage.pdf and the full resource at https://www.pcisecuritystandards.org

No company out there should store your full number/exp date/ AND CVV code as this creates a perfect storm for hackers who, if they breach the system, then have the full information about your card. I'm not sure if this is why Norton took the field out but I would say it's a Major reason. There are heavy penalties that come with a data breach if you store all of the information listed above. Only 38 States have a mandatory notification law in place in the event a company is breached, which means if you are in those state you are required to notify the consumer that their information could have been stolen.

On this blog http://blog.elementps.com/element_payment_solutions/2011/03/staying-within-pci-dss-requirements-when-storing-cvccvv2-information.html

"According to the PCI DSS requirement 3.2, the storage of sensitive authentication data after authorization is strictly prohibited. Even if this data is encrypted, it is still not allowed. The requirement goes into more detail, stating that you should not store the card-verification code or value (the three or four digit codes on the back of the payment card), which is used to verify card-not-present transactions."

My hope is that Norton is vigilant about security and ID Safe so that the information is encrypted (which I believe it is) and because no service is un-hackable, this would at least give you some protection against your card information being stolen in the case of a breach.

--KenCanToo

This thread is closed from further comment. Please visit the forum to start a new thread.