We face many challenges with Chrome right now, but 64Bit support is included in our next patch coming in just a couple of weeks.
Apologies for the inconvenience.
Norton Identity Safe Team
I'm a bit confused here, yesterday my Google Chrome auto updated and when I checked the version number it shows 'V.37.0.2062.102m'. I read a blog from Chrome and it stated that V.37 was the new 64bit version, do I have this and can anyone confirm. I ask this because my virus vault and toolbar are both working as they should and I have all the safe search ticks when searching.
I use both chrome and IE 11, W7 Home Prem 64bit. NIS V. 22.214.171.124.
Hi, brummie. I suspect you still have the 32 bit version. Have a look here.
Good morning F4E,
I think you are right, you have to opt in for it. Oh well, shall stick with what I have for the time being, thanks mate!
Same problem here. It only just twigged with me that the 64bit chrome is not yet compatable.
The symptons are IDSafe config shows that it is not installed for the Chrome browser, but in the browser extensions list IDsafe displays as active - yet the toolbar does not display.
Eagerly awaiting the chrome 64bit toolbar. This is my most important browser add-in and in retrospect I should have waited before updating the browser. So far the browser has been stable, but this disadvantage outweighs any possible speed advantage (not visible to me).
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