Has anyone had this blocked by Norton? What is this ransomware, malware, or a virus?
Hello Vicki JH The file in questions in a part of Adobe Reader software and should be safe. Is your Norton product telling you this file is infected? http://www.processlibrary.com/en/directory/files/cryptocme/4692/
If you could post a screenshot of what you're seeing that would be great for us to see what you are seeing. Here is how to do that: https://community.norton.com/en/forums/how-post-image-forums-0
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