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Custom scan not working
I want to do custom scan to scan specific external drive(s). I also want to schedule weekly full scans of external drives on different day from the internal drive.
When I click Custom Scan and the [Go] it just goes back to the main menu.
When I click Full Scan there is no Scan menu for drive selection etc.
The program does NOT seem work the way the Manual says!! (Yes, I DID read the F Manual....)
The only way to scan the external drives seems to be to Right click in Explorer and select Scan now. This is clumsy to say the least.
PS: Following a comment on the support page, I did the NnNR remove / install thing. Except that it just removed Norton and did not do the reinstall after reboot!!! The program was in task manager after reboot but totally inactive. Does ANYTHING work here?
I just moved from another AV program and am beginning to regret my decision.