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I have a problem with Norton 360. When I try to Backup my data files it appears to work fine until it reaches the following file: c:\Program Files\Windows Apps\King.com.CandyCrushSaga_.................
At that point it either keeps recycling or backs up an enormous amount of files. I had to cancel the backup to stop it. I tried again and the same happened after I adjusted the files to be downloaded to only basic files. App files are not included in my selection.
When I tried to delete the problem file I am denied access.
Is it a virus? hopefully there is a simple solution.