How can I decrease the amount of available backup storage?
25GB is included with Premium. You may decrease amount of available backup storage by using backup storage. Maybe you want to increase storage. Buy more backup storage through Norton account. Note: GB shared between devices under license.
I have 157 GB total. I have never used more than 40 GB at any one time. I would like to continue with 50 GB total, to avoid paying for a lot of extra storage that I will not be using.
If 25 GB is included with my Premium subscription, I suppose I have signed up for 132 GB more with my Backup subscription. The summary only shows total 157 GB without showing allocation to different "services".
I can find a page that lets me INCREASE my backup storage, but I don't see how to DECREASE it.
My Backup is due for renewal next month. I suppose I could cancel Backup and re-subscribe with only 25 GB more, but then I would (at least temporarily) lose the currently backed up data and I would have to start over with all the details of my Backup.
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This is not necessarily true: I had 75 GB of secure backup space accumulated over multiple years of renewing Norton. When I purchased another copy in November from Amazon and put in the key, they added another 25 GB, for a total of 100GB. So I bought one more copy in January directly from Norton, to extend my subscription to over 700 days. Now the shocker: Instead of adding another 25GB of space, they TOOK AWAY 25GB of space. So now I'm back to 75GB. What does this mean to me? I will never buy directly from Norton again. This has left a sour taste in my mouth. As a computer guru, I have always recommended Norton, but now I have one negative to report to my customers. Is this a set policy Norton? Or was this a mistake? If a mistake, please fix my account so I have my 125GB backup space as expected. I am currently just about out of space, which makes this all the more annoying.
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