• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Delete devices

My subscription has three devices, two of which I no longer have.  I need to delete the two devices but cannot find anywhere to do so.  When I go to " View Devices" I cannot see any of my devices

Labels: Windows 10

Replies

Kudos0

Re: Delete devices

Hello Rebecca. Do you have "remote management" enabled on all your devices having Norton installed?

Have you then followed this article?

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Delete devices

Just a follow up to SoulAsylum's information in the link at the end of his post.

The Norton Account web pages have been changed since that article was produced. To remove a device from your Norton Account Subscription, open your Norton Account at   https://my.norton.com then click on the user icon at the top right. Then click on My Subscriptions. Then click on Manage Licenses beside your current subscription and click the trash can beside the devices you no longer have. That will free up the activations.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.