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Kudos0

denied access

Hi, I am informed by Norton internet security that my PC  requires disk optimisation to improve performance but access is denied as I need to be an administrator . As far as I know I am the administrator, it is my home computer. Anyone able to help please?

Replies

Kudos0

Re: denied access

As far you know? Are you on Windows 7, 8 or 10? If you go into control panel under users it will tell you if you are an Admin. Norton merely uses Windows defrag to optimize. Can you run Windows Defrag? Is it enabled? 

Kudos0

Re: denied access

I have windows Vista Home Premium and I am the administrator. However I ran the defrag using windows and  Norton is still saying it requires disk optimisation ! It will not let me go any further so how do I cofirm I am the Admin. ??

Kudos0

Re: denied access

Support for Vista was stopped in April of 2012 by Microsoft. Official support ends in April 2017. So it is time to start thinking about a new pc. All Norton does is invoke Windows defrag. It does not have its own optimization tool. Not really sure about your issue but you can simply turn that feature off. I myself do not even use it.  You can turn it off under Norton task scheduling. 

Kudos0

Re: denied access

Thank you PatsSoxBruins for info. I will turn off the task and will probably part with my old Vista in the coming months although not too sure about the "new" windows on offer. I like what I am familiar with call me a" stick in the mud " if you like.

Kudos0

Re: denied access

You don't have a choice. Just like Microsoft ended support for XP. They are ended it for Vista. You will not longer get Windows updates and your pc will be a heaven for hackers and vulnerabilities. New pc's are cheap now a days. You can also get a Google Chromebook wihich requires no security for less than $300. 

Kudos1 Stats

Re: denied access

Hi Ivan:

The below links would help you out, without bothering the admin access:

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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