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Kudos0

DESKTOP DOCK

MY GRANDSON HAS DOWNLOADED SOME DODGY SOFTWARE CALLED DESKTOP DOCK. I CANNOT FIND IT IN MY PROGRAMME LIST TO REMOVE. I'VE RUN NORTON SCANS BUT IT'S STILL THERE. HELP

Replies

Kudos0

Re: DESKTOP DOCK

Hi,
Desktop dock is a software under the category of adware / greyware. They are usually detected as Potentially Unwanted Application or Potentially Unwanted Program ( PUA/PUP )

You are advised to get expert help from a malware removalist at any one of the free forums listed at :https://community.norton.com/forums/malware-removal-forum-recommendations
Please do not attempt any self fixing tools and guides.

Alternatively, you may get directly from Norton Support if you are under VPP, visit : https://support.norton.com/sp/en/us/home/current/solutions/v101900382_En...
https://support.norton.com/sp/en/us/home/current/solutions/v62458994_End...
https://support.norton.com/sp/en/us/home/current/solutions/v101900382_En...

Later take a look at the thread : https://community.norton.com/forums/how-i-stay-safe-online
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!

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