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Kudos0

didactitiel

I have subscribed the following Norton products : Norton™ Security Deluxe  and Norton™ Computer Tune Up for my PC and android tablet and mobile phone and I would like to find a clear and easy instruction of what to do in case of these are stolen, as I would be in a hurry/panic. All I can find on Norton site is what the product can do for you, but I can't find what to do in case of problem, like if I need to delete my data, spot the phone on a map.

Thank you very much fo your help

Replies

Kudos0

Re: didactitiel

Be sure your tablet and phone are registered devices at   https://mobilesecurity.norton.com Log in using your Norton Account email and password. Once the devices are registered, you can choose the device you want to locate and click on the Locate link on the left. Then click on Locate Now. The device will only be located if it is connected to the internet, either by wifi or cell data. You also access the device lock and wipe features from that same web site.

This service is not available for PCs or laptops.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: didactitiel

Tank you very much, this is very helpful.

Kudos0

Re: didactitiel

Glad I could help.

Things happen. Export/Backup your Norton Password Manager data.

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