• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Does NS installed on an Android Smartphone have IDSafe?

Hello ALL;

I am about to get NS and my wife has a question I could not answer. She wanted to know what features she would have with NS on her Android Smartphone.

Will it log her into a web site like on her Desktop system? I mean is IDSafe available and, if so, can she use a cloud vault so it would let her use it on the Smartphone? If so, will the desktop and smartphone IDSafe sync?

I am a little confused as NS says it is for 5 devices, but then doesn't she need to d/l an APP to her phone?

If it ain't broke, fix it 'til it is!

Replies

Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

What happens is once you have NS activated and registered to your account.  From your account you send an email invite to the device.  The email has link to pull pre-activated install on to the device.  The email keeps track of your key and installs.  Users report it's intuitive.  The cloud vault is sync'd with all devices using the same vault.
You may have one vault per Norton user account.  So, to setup multiple vaults.  Each user has to setup a Norton account of their own.  

Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

Great, so are you saying that she WILL have a vault on her Smartphone to log her in when she uses her phones web browser?

If it ain't broke, fix it 'til it is!
Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

FYI ...

https://identitysafe.norton.com/mobile

But it's always best to check with tech support chat first for verification...

https://support.norton.com/sp/en/us/home/current/contact

Kind regards,

John

Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

Thank you, I will look and try chat before we install it on her phone.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

I did try chat and rep said that NS, installed on an Android Smartphone does have IDSafe that my wife can sync with her desktop. I guess we will have to try it but I am surprised that I have not heard from anyone here who has done this.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

MPSAN:

I did try chat and rep said that NS, installed on an Android Smartphone does have IDSafe that my wife can sync with her desktop. I guess we will have to try it but I am surprised that I have not heard from anyone here who has done this.

From my take ~ there are so many variations that maybe no one wants to commit.  Along with NS features vary with platform and in some cases vary with location re license restriction.  Android Smartphone is generic + what country do you reside and what are the license restrictions for that country.  
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP, Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, iOS 7.x, iOS 6.x, iOS 5.x, iOS 4.x, Android 4.x, Android 3.x, Android 2.x

Kudos1 Stats

Re: Does NS installed on an Android Smartphone have IDSafe?

Some clarification.

You will not actually be installing NS on your Android device. What your NS subscription allows is an installation of Norton Mobile Security. As noted by bjm_, you should be able to send your device an email to initiate the install.

The Identity Safe features are not included with NMS, but are available as a separate install from the Android/Google store. There is no charge for this app. It does use a cloud vault,  and if you already have one set up, you can use that vault and changes from either the phone or your PC will be sync'd automatically.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

Great. OH, I am in the US and my wife has a Verizon MOTO Android phone, so all should be good. I think my wife's phone is a DROID MAXX. Also, I assume that the IDSafe is still protected on the phone. I mean, if she lost her phone, could someone get access to all the data on the phone to the Cloud  (I hate that term) Vault?

Her Desktop is still on 32 bit XP.

If it ain't broke, fix it 'til it is!
Kudos0

Re: Does NS installed on an Android Smartphone have IDSafe?

The vault on the phone gets logged out after a period of inactivity. As long as the vault password is not available to who finds a lost phone, there is no way to access the vault.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.