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Kudos0

Eliminating PC Keeper Popup Ads

I'm getting large popup ads in Firefox for PC Keeper. Removal instructions I've found online don't work; they have me remove it as a Firefox extension (it's not listed there) or uninstall it from Control Panel (It's not there either).

Can anyone advise me how to get rid of this?

Replies

Kudos0

Re: Eliminating PC Keeper Popup Ads

Time to visit one of the free Malware Removal Forums recommended by the Community
https://community.norton.com/forums/malware-removal-forum-recommendations

http://www.shouldiremoveit.com/PCKeeper-130829-program.aspx
Looks like BleepingComputer has experience with PCKeeper <link>
If this is the website it looks legit but WOT has doubt <link>
The subdomain pckeeper inherits the reputation of zeobit.com.
virustotal reports clean site <link>

Kudos0

Re: Eliminating PC Keeper Popup Ads

I am fed-up of such annoying popup ads on my PC and trying hard I failed to remove it. But, while search for the solution I found the given below article very helpful to remove the popup ads from the PC. I recommend you to try out and remove popup ads completely from the PC.

Read More: http://www.removepcadware.com/uninstall-86xoxxnf0-com-popup-how-to-completely-remove-86xoxxnf0-com-popup

Kudos0

Re: Eliminating PC Keeper Popup Ads

Self fixing is not appreciated. And Spyhunter is not at all trusted.
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos0

Re: Eliminating PC Keeper Popup Ads

This just, just happened on my machine. I didn't click it, and used Task Manager to close it. Running scans now...has anyone else experienced this? I'm running Windows Vista and using NIS 2014. Thanks.
Kudos0

Re: Eliminating PC Keeper Popup Ads

Try running a full scan with MalwareBytes Free edition. That will probably pick it up, and get rid of it.

You should be able to remove it using Control Panel/Programs and Features, and uninstall it from there if it is listed.

Windows 10 Home X 64
Kudos0

Re: Eliminating PC Keeper Popup Ads

Not sure about you, but this wasn't listed in Control Panel | Programs on my computer. That was one of the firwst places I checked after ensuring it hadn't been installed as a Firefox add-on.

I wish I could remember how I solved this so I could post it here. I'm thinking I found some place to "exclude" it from Firefox. But I did also run Malwarebytes.

Kudos0

Re: Eliminating PC Keeper Popup Ads

Malwarebytes free program hasn't worked to eliminate this annoying issue. Nor has my Norton antivirus scans.

It is not listed under my program files on the control panel, so I can't use the uninstall feature. It also is not showing up in FF as an extension or add on.

I absolutely loathe unwanted pop ups and malware that redirects me to a different site. Any solution to this that doesn't entail downloading more software would be really appreciated. I'm pretty sure this little charmer hitched a ride when I downloaded some free software I was using to solve a different issue (and norton gave it a pass), so I will absolutely not ever go to an unknown site to get software ever again.

Kudos0

Re: Eliminating PC Keeper Popup Ads

Hello Roxx

It is time you pay a visit to one of the free malware removal sites which we recommend. Please register at one of them and stay with them until they finish helping you to clean your computer. They will tell you when it's clean and when you and the malware removal specialist is finished helping you with your computer. Here is the list. When you are finished, you can come back and let us know how it went. Thanks.




(Thanks to Delph for providing the list of sites)

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Eliminating PC Keeper Popup Ads

I don't think Norton has a solution for the problem of PCKeeper.  But I have another re-direct virus which seems to infect only Firefox.  I have visited Norton three times in an attempt to remove this.  Earlier this evening, a Filipino technician told me I must renew my Norton 360 (the subscrption expires in about 50 days) in order to get something he calls "guaranteed protection."  

Kudos0

Re: Eliminating PC Keeper Popup Ads

Hello Jim Collier
Norton support was probably referring to .... VPP

What is Norton Virus Protection Promise?
I have Norton Virus Protection Promise and I think I am infected

Kudos0

Re: Eliminating PC Keeper Popup Ads

I have Norton 360.  I have run full scans and the Norton Power Eraser.  In my second visit to Norton, a technician was able to remove the re-direct virus, or so we both thought at first.  About 24 hours later, I noticed I still had it.  

So what do I get by renewing my 360 that I don't have now?  Another empty promise?  Can you be specific?

Kudos0

Re: Eliminating PC Keeper Popup Ads

Jim Collier:

I have Norton 360.  I have run full scans and the Norton Power Eraser.  In my second visit to Norton, a technician was able to remove the re-direct virus, or so we both thought at first.  About 24 hours later, I noticed I still had it.  

So what do I get by renewing my 360 that I don't have now?  Another empty promise?  Can you be specific?

Norton offers a Virus Protection Promise.  The details of the Promise and how it is applied on a case by case basis would be best discussed with Support.   As Norton tried once...you may try Support again or 
Time to visit one of the free Malware Removal Forums recommended by the Community
http://www.bleepingcomputer.com (link is external)
http://forums.whatthetech.com/ (link is external)
http://www.geekstogo.com/forum/ (link is external)
http://www.cybertechhelp.com/forums/ (link is external)

Kudos0

Re: Eliminating PC Keeper Popup Ads

I really am not so foolish that I would fall for an unfulfilled promise from Symantek twice.  They pulled this stunt once before on a laptop that in the end I had to nearly scrap.  What I particularly did not like was this Filipino technician who works for Norton negotiating with me for a price for services that I thought I had paid for when I renewed my Norton subscription earlier.  Instead, what I did was install Malwarebytes Premium and eliminated the problem within 15 minutes.

Kudos0

Re: Eliminating PC Keeper Popup Ads

Jim Collier:

I really am not so foolish that I would fall for an unfulfilled promise from Symantek twice.  They pulled this stunt once before on a laptop that in the end I had to nearly scrap.  What I particularly did not like was this Filipino technician who works for Norton negotiating with me for a price for services that I thought I had paid for when I renewed my Norton subscription earlier.  Instead, what I did was install Malwarebytes Premium and eliminated the problem within 15 minutes.

Yeah, I used to prompt MBAM free...then some at the Community stopped pointing to MBAM (second opinion) for fear that Malware Removal Forums would refuse to help ... finding self fixes.   I'm not a GURU... I do however follow their lead...

Kudos0

Re: Eliminating PC Keeper Popup Ads

Hello Jim Collier

The sites that bjm is recommending are free sites. You sign up at one of them. They do not enter your computer. You work 1 on 1 with one specially trained malware removalist. They will ask you to run scans and use different tools to get your computer cleaned up. These sites are not paid by Symantec.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Eliminating PC Keeper Popup Ads

Look, I worked with a Norton technician three times to remove PCKeeper and related malware.  The second time, my case was elevated to a senior tech.  He and I both thought he had succeeded, but the malware was back the next day.

I installed Malwarebyte.  The free version *at first*.  It found three pieces of software on my PC which I was able to confirm from on-line research were malicious which Norton had not isolated.  But I still had the problem.  I then ***purchased*** the low cost version of Malwarebyte Premium..  Did another scan which is more thorough and the problem was gone 20 minutes later.

I'm pretty much through with Norton.  I find neither Norton nor the "community" read what I write for comprehension.  It's not my problem to make you feel good about yourself.  I fixed my problem.  Norton did not.  End of subject on my end. 

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