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Kudos0

Enough with Auto-Renew Gouging

I'm done. Tired of paying top price for giving Norton the convenience of auto-renewing on me. Auto-renew is off, and have moved to another vendor.

What really set me off was the offer of a free upgrade for the next 30-days for the once again new product line, but never mentioning what the new auto-renewal price was. So last year 79.99 and this year what? 79? 89? 99? When all I need is a new address to get it for half the price? 

Anyway, I shouldn't have to contact support for  a company this big to get discounted. I have other things to do. I'd rather pay a smaller company the same or more just to take a chunk out of their market share. 

Replies

Kudos2 Stats

Re: Enough with Auto-Renew Gouging

Hi. Most of the regulars around here avoid auto renewal like the plague.

There are plenty of deals available from reputable vendors, who will be a lot cheaper than renewing with Symantec.

All you do is purchase the product you require, enter the activation key provided, and you're done.

Caveat Emptor.

Windows 10 Home X 64
Kudos0

Re: Enough with Auto-Renew Gouging

Hello WhateverImDone

If you are using a trial version of another vendor, you can still come back to Norton and buy one of the Norton Security products on sale at a number of legal places and sites on sale for a heck of a lot cheaper than the Norton Bookstore.  Remove the trial or ask for a refund if you paid for the new vendor software and just install the new key as F 4E has said. Remember to use the removal tool from the other vendor before installing Norton again.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Enough with Auto-Renew Gouging

Thanks, but for the most part I'm done with Norton. Dropped them the first time cause their product was a CPU pig (went to KAV and NOD) but gave them another go when they reinvented themselves into something lightweight. But really, buying and renewing AV shouldn't involve this much effort.

Time they lost another customer. They obviously have so many that it doesn't matter. I'd rather my few bucks go to some firm that at least appeared to care!

In the meantime, I will do trials of Bitdefender, KAV, and we'll see what the third is and then decide on a new one.

Kudos0

Re: Enough with Auto-Renew Gouging

Hello

Look for F 4E's posts about his experiences with Bitdefender. Can't be easier than to buy the new product in a store and then enter the new key into the program where it says Renew on the bottom of the main page of the program and your done for another year. Buying it in a store will be a lot cheaper than getting it from the Norton Bookstore, just keep auto-renewal turned off. But the choice is up to you. Be careful out there on the web with all the malware out there. Just remember though, lack of easiness doesn't mean the protection is no good. The main determination of using a program should be the security value of the product, the customer support and the customer Forum like this one that has a lot of support in it when needed for the most part. Good luck to you.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Enough with Auto-Renew Gouging

I have to agree with all what 'floplot' says, indeed only last weekend I uninstalled Kaspersky Sec Suite from my son's pc (He wasn't that impressed with it) and put NS on it using one of my 5 license keys. It took literally no more than 20 mins, after all the live updates etc.

Renewing is so easy especially if you buy like most of us from a reputable computer store, (At a much cheaper price than the Symantec Store) just entering a new license key in the box and your good to go for another year.

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