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Kudos0

Error on running Logitech Media Server

Lately when starting Logitech Media Server (necessary to play music files on my Logitech Squeezebox Touch) on my Windows 10 pc I'm getting all sorts of error messages re virus protection, firewall etc. The name of the component and a big cross. When opening Norton Internet Security, every component seems to be performing just fine though. The main and terribly annoying problem is that when Logitech Media Server is trying to open ports 3483 and 9090 one of both of them seem to be shut. The media server just freezes up. After several retries the server starts, sometimes this takes hours of retrying. Is this a known problem and what is the solution?

Replies

Kudos0

Re: Error on running Logitech Media Server

Try disabling the Smart Firewall next time you have this problem. Right click on the Norton icon in the system tray and click disable Smart Firewall. Then see if the device starts correctly.

Did you upgrade your PC to Win 10 or did the PC come with Win 10? If you use Windows 10, there can be an issue with the Fast Start feature.. See more information here.

Have you tried reinstalling any software for the media server? That may reset any firewall settings.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Error on running Logitech Media Server

Thanks very much for responding. (Temporarily) disabling Smart Firewall appeared to do the trick this morning. I re-enabled SF after having started the mediaserver succesfully. And it maintained working without any hitch ever since.

I did upgrade my pc from Win7 to Win10. I will look into the fast start feature.

I didn't update my media server software lately. And I'm not very keen to do that, because then I'd have to re-scan my entire music collection, which consists of over 20,000 CD's.

I consider the above to be a temporary solution. If there'll be a definitive solution, I'd really like to know about that. Meanwhile: thanks again!

Kudos0

Re: Error on running Logitech Media Server

Many things got messed up with Win 10 upgrades. So if things were working correctly before the upgrade, and they started acting up after, you need to look into reinstalling software to get things working again.

If you want to try reinstalling your Norton product, it is a simple process and it sounds like it would be easier than re installing your media software.

Download and run the Norton Removal and Reinstall Tool from  www.norton.com/nrnr

Be sure you read the before you begin section, and run LiveUpdate, re booting as necessary, until not updates are available.

Things happen. Export/Backup your Norton Password Manager data.

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