• All Community
    • All Community
    • Forums
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Error when traying to import json file...

Tried several times to import an json file to the password vault, but nothing is working. Anyone who have an solution?

Replies

Kudos0

Re: Error when traying to import json file...

Kudos0

Re: Error when traying to import json file...

I'm having the same problem, but when importing in Firefox.

File Attachment: 
Kudos0

Re: Error when traying to import json file...

twiecek:

I'm having the same problem, but when importing in Firefox.
 This is what I see.

Um, is your Firefox 32-bit ?

My understanding is that the concerned team is aware of this issue regarding Chrome and are working on a fix.  Timeline is not known. 
I've asked whether the concerned team is aware regarding Firefox -

Kudos0

Re: Error when traying to import json file...

No, it's 64-bit.

Kudos0

Re: Error when traying to import json file...

Okay, maybe Firefox (32-bit) passwords means only 32-bit.  Or, the documentation is out-of-date. 

5. In the Import Passwords window, under Source, select Chrome and Firefox (32-bit) passwords.

https://support.norton.com/sp/en/us/home/current/solutions/v125566479 

My understanding is that the concerned team is aware of this issue regarding Chrome and are working on a fix.  Timeline is not known. 
I've asked whether the concerned team is aware regarding Firefox -

Kudos0

Re: Error when traying to import json file...

I can't even get that far. It won't let me upload that file I need, the one that lives for only 20 minutes.

Kudos0

Re: Error when traying to import json file...

Kudos0

Re: Error when traying to import json file...

Hep, that's exactly what I get.

This thread is closed from further comment. Please visit the forum to start a new thread.