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Kudos0

Error while scanning in all modes

I recently install Microsoft 365 on my computer. since then I can not scan manually in all scan modes. I also receive an error message that the software can not communicate with the Norton server. An suggestions on a fix?

Labels: Virus Scan

Replies

Kudos0

Re: Error while scanning in all modes

Hi @Harry Willett 1945,

Could you please provide below details and a screen shot of the error message? Thanks

1. Operating System (32/64bit)

2. Norton program name and version number installed

3. Are you able to download and apply Norton LiveUpdates from program?

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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