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My trial subscription expired. I could not make the renewal information in the purchase confirmation email work, and did not ask for support until it was too late and then only with online support. I spent several online chat/help sessions and phone calls trying to relink to my "off line computer". The only solution offered is to upload all 5 GB of data again. I have a finite monthly bandwidth and my ISP charges $15/GB for overage. I want to be able to relink and resume my incremental backup to the original data uploaded.