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False positive, I hope

My product which has been checked by many other anti-virus programs occasionally shows an "infection" with SONAR.PUA!gen5 since the update on 8/8/2015. This is not good customer relations. I have been unable to figure out who to contact to figure out what's going on. Suggestions?

Labels: SONAR



Re: False positive, I hope

Hello tucsonjhall

Welcome to the Norton Community Forum

What is your Norton product please?

What is version number?

Are you the maker of this "product"?

What is it that you think is a false positive?

Please come back and answer these questions, then we can help further.


Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus Core Firmware 282 I E 11 Chrome latest version.

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