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Kudos0

Firefox 17 and Norton Toolbar

Your updated patch for the Norton Toolbar and Firefox 17 fixed the problem on my Windows 7 computer. The problem is now it does not work on my Windows Vista computer. The version of Norton Internet Security I'm running is 20.2.0.19 on both computers. Norton Toolbar Ver. 2013.2.2.3 .

I have tried rebooting and running manual live updates with no success. Any help would be greatly appreciated.

Robert

Replies

Kudos0

Re: Firefox 17 and Norton Toolbar

Your updated patch for the Norton Toolbar and Firefox 17 fixed the problem on my Windows 7 computer. The problem is now it does not work on my Windows Vista computer. The version of Norton Internet Security I'm running is 20.2.0.19 on both computers. Norton Toolbar Ver. 2013.2.2.3 .

I have tried rebooting and running manual live updates with no success. Any help would be greatly appreciated.

Robert

Kudos0

Re: Firefox 17 and Norton Toolbar

Hi ralexander22,

Run LiveUpdate (rebooting when requested) until it responds with the specific words"no updates found".  Then reboot and if no joy":

-  In Firefox 17 from the Menu Bar > View > Toolbars > ensure there is a check mark in front of Norton Toolbar.

-  In Firefox 17 from the Menu Bar > Tools > Add-ons > ensure your NTB is Enabled.

Post back with results please.

Kudos0

Re: Firefox 17 and Norton Toolbar

I figured it out the patch does not seem to be compatible with Firefox 17.0 Beta. Switched to Firefox 17.0 release and the new patch works fine.

Robert


ralexander22 wrote:

Your updated patch for the Norton Toolbar and Firefox 17 fixed the problem on my Windows 7 computer. The problem is now it does not work on my Windows Vista computer. The version of Norton Internet Security I'm running is 20.2.0.19 on both computers. Norton Toolbar Ver. 2013.2.2.3 .

I have tried rebooting and running manual live updates with no success. Any help would be greatly appreciated.

Robert



on the beta versions that I'll live with it.

Robert

Kudos0

Re: Firefox 17 and Norton Toolbar

Glad you got it sorted.

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