• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Firefox 17 and Norton Toolbar

I didn't notice this before but just a bit ago my norton Toolbar disappeared. Is it still being supported for FF17? I seen it got upgraded to support FF19 but I didn't see anyhting about them stopping it for anything under 19.

Edit: it came back after a restart but any info would be helpful. I don't plan on updating to 19 anytime soon as I don't know if it'll work with some sites yet.

My username should have been demonicvampireGIRL but the IRL got cut off before I noticed it.

Replies

Kudos0

Re: Firefox 17 and Norton Toolbar

Norton came out with a patch in the past week or so for the new FireFox browser 19. More than likely it will probably want support your older brower. There was FireFox 18 and I had this one. It forced me to update. Otherwise the Norton toolbar and other Norton functions will be gone. There is not a lot of difference between the two browsers FF 18 and FF 19. I would recommend updating to the newer browser for security sake.

Accepted Solution
Kudos1 Stats

Re: Firefox 17 and Norton Toolbar


demonicvampireg wrote:

I didn't notice this before but just a bit ago my norton Toolbar disappeared. Is it still being supported for FF17? I seen it got upgraded to support FF19 but I didn't see anyhting about them stopping it for anything under 19.

Edit: it came back after a restart but any info would be helpful. I don't plan on updating to 19 anytime soon as I don't know if it'll work with some sites yet.


Hi demonicvampiregirl,

Yes, FF 17 is still supported.  However there has been reports of problems with the NTB missing in FF 18 and it has been hinted thatit may also ocur in FF 17.  I think you just verified this.

The workaround for the NTB to return has been to disable both the NTB and the NVP add-ons and then re-enable them and /or reboot the system.  Not every disbale/enable or reboot brings the NTB back, but I havebeen able to bring it back both ways - although not an everytime occurence.

The answer is that the NTB works fine with FF19, so Norton suggests upgrading to FF 19.

It appears support for FF 17 will be dropped after the next FF update (FF20), so it's nearing decision time for you.

Kudos0

Re: Firefox 17 and Norton Toolbar

Yeah it just did it to me again on start up. I really hope they put a patch out for it sometime soon but if all else fails and it continues for a couple more days I'll just upgrade to 19 after I check and see if it works on other websites I visit. One had issues with it for almost a year trying to get one part fixed so I am a bit hesitant of upgrading it due to that.

Thanks a bunch!

My username should have been demonicvampireGIRL but the IRL got cut off before I noticed it.
Kudos0

Re: Firefox 17 and Norton Toolbar

Like others have reported, I've had the same problem with the Norton Tool bar with FF18 since updating Norton recently   Sometimes the Norton Toolbar will be present at bootup, sometimes it won't.    On first boot today it was gone again, but a reboot brought it back.  I will upgrade to FF 19 soon.

This thread is closed from further comment. Please visit the forum to start a new thread.