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Kudos0

Firefox 42 and Norton Toolbar

How long is it going to be before Norton gets the toolbar working in Firefox 42?

Labels: Firefox 42

Replies

Kudos3 Stats

Re: Firefox 42 and Norton Toolbar

Why doesn't Norton update the bloody Norton Identity Safe stand-alone download so it is compatible with Firefox. If you're going to have it available for download then have a current version there. There are some people who want the Identity Safe program only.

My other question would be why can't FF update without requiring Norton to keep updating NIS toolbar with ever update. M$ can upgrade their browser without all this BS surely Mozilla can too. I'm at the point of dumping FF now.

Kudos0

Re: Firefox 42 and Norton Toolbar

Kudos0

Re: Firefox 42 and Norton Toolbar

I am blown away and disappointed that this is still an issue unresolved. Soon I begin to look for alternatives. I just can no longer comprehend the delay and lack of updates to the situation like a timetable.
Kudos0

Re: Firefox 42 and Norton Toolbar

dbl1234: Soon I begin to look for alternatives.

Use Firefox Password Manager with Master Password for Local Vault.
Use KeePass Password Safe with KeePass Plugins and Extensions for Local Vault.
Use LastPass Free with Multifactor Authentication Free for Online Vault. 

Kudos1 Stats

Re: Firefox 42 and Norton Toolbar

The limited work around doesn't work in the 64 bit version of Firefox.

Kudos0

Re: Firefox 42 and Norton Toolbar

nragone:

The limited work around doesn't work in the 64 bit version of Firefox.

What limited work around is that.....? 

Kudos0

Re: Firefox 42 and Norton Toolbar

Dutch Nelson:

How long is it going to be before Norton gets the toolbar working in Firefox 42?

I'm sorry, but Norton doesn't have a time frame as far as I know. I do know they are busy working on the ID  Safe part of the toolbar. That makes up most of phase 2. The auto-fill in is also being worked on.

Thanks. 

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Firefox 42 and Norton Toolbar

I agree with E.H.M. It is about time the toolbar was sorted out. It doesn't work, it won't sign you in to your sites any more.

Kudos1 Stats

Re: Firefox 42 and Norton Toolbar

I agree, the Norton Identity Safe is the part I miss. I'm using Google Chrome, (which I don't like) 

Kudos0

Re: Firefox 42 and Norton Toolbar

It is taking far too long to sort out now. It is just useless on Firefox now. Sorry but it is.

Kudos0

Re: Firefox 42 and Norton Toolbar

Hello

Since the Vault is taking so long to do, you can use some free workarounds like using FreeLastPass or Keepass Password Safe. These are the programs that bjm mentioned in his post up above.. If you use one of the free programs in the meantime, you can still use your firefox. You can also backup your files in the CSV file format and in .dat format so that you can import your credentials for your various sites. It's not as good as the Identity Safe but that had to be completely taken apart due to Mozilla's changes in strategies. Now I hear there is another big change in the works, so it's going to take a while for Norton to get a new identity safe that will keep your passwords safe and also work well.  If you have read the FAQs posted on top of this Forum, you will see that Norton is being up front with everyone. It's a long project, but they have not given up on it. It's not a 1 2 3 job either. Sorry about this for all the Firefox customers.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Firefox 42 and Norton Toolbar

the last blog i read it could be several months until this works again,Im not a chrome user either and its kinda driving me nut using chrome

Kudos0

Re: Firefox 42 and Norton Toolbar

I'm running Windows 10 now & have pretty much put FF on the back burner & am using IE 11. Now I have Identity Safe back, I can now block all popups which I couldn't get FF to do & the adblock pro works better on IE than it did in FF. Now that I'm back to using IE most of the time I'm quite happy with it so not missing FF. NISafe is running great so all is well.

Kudos0

Re: Firefox 42 and Norton Toolbar

Hello E.H.M.

I'm glad to hear that you have found your workaround to be successful and that you are happier with your solution for now. Hopefully, Microsoft won't get rid of IE 11 once they get Edge developed enough. I think they will keep it around for those programs which don't work on Windows 10.. Plus they need to keep it around for us users who are still on Win 7 and want to use IE 11.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Firefox 42 and Norton Toolbar

IE 11 is only used to download a real Internet Browser.

Kudos0

Re: Firefox 42 and Norton Toolbar

I'm happy for you Dave, have at it.

Kudos1 Stats

Re: Firefox 42 and Norton Toolbar

How anyone could consider IE11 as anywhere near equivalent to FireFox is beyond me. Most peeps use it cuz it's bundled with Windows.

It lacks many features including the multitude of extensions available for FF that make browsing and working on the web so much more simple and convenient.

IE is not a work-around. It's a downgrade.

http://www.pcmag.com/article2/0,2817,2349494,00.asp

"With plenty of new features, including tracking protection in Private Browsing mode, integrated video calling, and even an app store, Firefox reigns as our favorite Web browser."

Makes me sick to read someone standing up for Symantec based on the availability of IE.

Someone at Symantec made a calculated decision to not sufficiently staff Norton to do a FF Fix promptly. May be a good business decision respecting the bottom line,  but it sux for FF users. I sympathize with the overworked, understaffed Tech Department at Norton.

I feel totally cheated by Symantec and wish the Techs at Norton the best.

It's a friggin bad joke - the situation of FF devotees who purchased and want to use NS.

I don't give a flaming whatever how big or complex a job it is. The length of time this project is taking is shameful. Let them hire more H-1B staff. We have been fed a line of PR garbage.

Has Symantec changed the packaging and ad copy of NS to clearly state "This product is not currently fully compatible with FireFox and we can't tell you when it will be so, if ever" ???

In common law jurisdictions, an implied warranty is a contract law term for certain assurances that are presumed to be made in the sale of products due to the circumstances of the sale. These assurances are characterized as warranties irrespective of whether the seller has expressly promised them orally or in writing. They include an implied warranty of fitness for a particular purpose and an implied warranty of merchantability for products. Yeah sure the NS EULA must attempt to evade state laws, but the fact is that the customer does not agree to them until he buys the product and installs it. SURPRISE!!!

I suppose we will soon be hearing jokes about Symantec on The Late Show.

Kudos0

Re: Firefox 42 and Norton Toolbar

hok:

How anyone could consider IE11 as anywhere near equivalent to FireFox is beyond me....

http://www.pcmag.com/article2/0,2817,2349494,00.asp

"With plenty of new features, including tracking protection in Private Browsing mode, integrated video calling, and even an app store, Firefox reigns as our favorite Web browser."

Michael Muchmore, the writer of the Firefox review that you have linked, seems to think they are equivalent, rating both browsers as "excellent."

http://www.pcmag.com/article2/0,2817,2427047,00.asp

"Microsoft's latest Web browser is fast, has a lean interface, and is compliant with new standards. It even leads in some areas, such as graphics hardware acceleration and touch input. In fact, it's so much faster, leaner, and more secure than previous versions that former users who left it behind may want to give it another try."

I also use Firefox almost exclusively, and find the Identity Safe situation a serious inconvenience, although for me, it isn't a deal breaker.  I'm not sure how avoidable the situation might have been, or how much of the blame should be placed on Symantec alone.  I don't think anyone outside of Symantec can speak authoritatively about those issues.  But bottom line, nobody's happy about the situation, and it's still going to be awhile before Identity Safe works in Firefox again, so the options are to use the workarounds or find alternatives.

Kudos0

Re: Firefox 42 and Norton Toolbar

Is Norton still working on making Identity Safe compatible with the latest version of FF?  This is absolutely ridiculous. I will look around again but is there an updated thread on their progress and what was the official explanation as to why ID Safe broke and has stayed broken for so long.

I get this feeling I am the only one who hasn't moved on lol.

Kudos0

Re: Firefox 42 and Norton Toolbar

Makes me sick to read someone standing up for Symantec based on the availability of IE.

hok I really could care less if my comment made you sick. Take an aspirin & call your Dr.

Kudos0

Re: Firefox 42 and Norton Toolbar

Rodent22: Is Norton still working on making Identity Safe compatible with the latest version of FF? 

FWIW ~ Firefox is as always a moving target.   One example ....

A visit to Are We e10s Yet, site tracking add-on compatibility in regards to multi-process Firefox, highlights that a large portion of Firefox add-ons are not yet compatible with Electrolysis. Among the incompatible add-ons popular extensions such as NoScript, Adblock Plus, Web of Trust, Ghostery, LastPass or Session Manager.

If Mozilla would launch multi-process Firefox today, those incompatible add-ons would either fail to work at all, partially, or would cause other issues in the browser.

http://www.ghacks.net/2015/11/27/firefox-electrolysis-multi-process-wont-come-out-this-year

Norton reports, work continues on making Identity Safe compatible with Firefox.
FAQs - Norton Toolbar compatibility issues with Firefox 42

Kudos0

Re: Firefox 42 and Norton Toolbar

IE11 is on my computer for only one reason. So I can top up my gas and electric. It takes ages to load and keeps crashing. It gets worse every time they update it.

Kudos1 Stats

Re: Firefox 42 and Norton Toolbar

E. H. M.:

Makes me sick to read someone standing up for Symantec based on the availability of IE.

hok I really could care less if my comment made you sick. Take an aspirin & call your Dr.

TY

Kudos0

Re: Firefox 42 and Norton Toolbar

SendOfJive:
hok:

How anyone could consider IE11 as anywhere near equivalent to FireFox is beyond me....

http://www.pcmag.com/article2/0,2817,2349494,00.asp

"With plenty of new features, including tracking protection in Private Browsing mode, integrated video calling, and even an app store, Firefox reigns as our favorite Web browser."

Michael Muchmore, the writer of the Firefox review that you have linked, seems to think they are equivalent, rating both browsers as "excellent."

http://www.pcmag.com/article2/0,2817,2427047,00.asp

"Microsoft's latest Web browser is fast, has a lean interface, and is compliant with new standards. It even leads in some areas, such as graphics hardware acceleration and touch input. In fact, it's so much faster, leaner, and more secure than previous versions that former users who left it behind may want to give it another try."

I also use Firefox almost exclusively, and find the Identity Safe situation a serious inconvenience, although for me, it isn't a deal breaker.  I'm not sure how avoidable the situation might have been, or how much of the blame should be placed on Symantec alone.  I don't think anyone outside of Symantec can speak authoritatively about those issues.  But bottom line, nobody's happy about the situation, and it's still going to be awhile before Identity Safe works in Firefox again, so the options are to use the workarounds or find alternatives.

Hi SOJ :-)

That may be all well and good. But no browser has the ease of use and abilities provided by the vast array of available extensions for FF. Chrome makes a feeble attempt, but other features of Chrome cause me to reject it. To me using it is a pain in the azz.

And BTW, while I do understand I am preaching to the Choir with you SOJ, when the FireFox review was first published a couple  of weeks ago or so, it was a PC Mag Featured Cover Story with a Pictured Lead In of "Why FireFox Is (Still) The Best Browser In The World."

Frankly I don't give a damn about the Vault. On my W 8.1 PC I got NO TOOLBAR, e.g., no web protection or search icons, NADA, and updating and installing patches always failed - I  had uninstalled all previous versions of the security program I had been using with its uninstall tool and there were no other anti-exploit or anti-malware programs installed on my PC and I downloaded the latest version from my Account. I have not had that issue with any other AV Program EVER. And I tried this several times with attempts at clean reinstalls of NS after using the NS Uninstall Tool. My PC otherwise runs fast and flawlessly.

I have about two years to go on my NS subscription and have had to write it off.

So if there is a bitter tone to my remarks, particularly as they pertain to Symantec Suits that is why. There is no way anyone will be able to convince me that those cheap-skates made a calculated decision to treat FF Users as second class citizens in the NS World.. Perhaps a short-term smart business decision but it stinks for FF users.

[SendOfJive I use SOJ with no disrespect. An SOJ (Stone of Jordan) was a prized commodity in Diablo II and I can't resist using it :-)]

Kudos0

Re: Firefox 42 and Norton Toolbar

Hello David Elliot

I use IE 11. My pages open up immediately and my browser and computer never crash unless we have a blackout here or it is caused by some program error. IE 11 doesn't crash because of something that IE 11 has done..

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Firefox 42 and Norton Toolbar

It just took me 3 minutes to open IE11 and 10 seconds to open Firefox. I know what I will use.

Kudos0

Re: Firefox 42 and Norton Toolbar

Surface Pro 3 running Windows 10 FF about 2 seconds & IE11 about 2 seconds.

Kudos0

Re: Firefox 42 and Norton Toolbar

Hello

I'm using Win 7 pro with IE 11 on a gaming computer  custom made and 12 gig of ram. No bloatware or adware on this computer. Boots up in no time with aggressive boot-time turned on.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Firefox 42 and Norton Toolbar

Your decision to drag your feet, and risk the safety of customers(which use to be job #1),is a stupid business decision. Your overseas tech's are quick to ask for more money, but you have had plenty of time to bring your product at least to the standards of every other company, Google had no problems with firefox 41 and 42, but you people have blown us off too many times. When will you have a fully functioning fix you do not appear to have figured out. Kapersky looks better every day that you show how little your company cares about customer's like me who have been YOUR customers for years.

Kudos0

Re: Firefox 42 and Norton Toolbar

I have gone back to using LastPass. I used it last year before I came back to Norton. It is good and it is free for just one platform like my Laptop. As you say Norton don't care as long as they get their money. They would soon fix it if we all started to deduct money for the delay. Every other toolbar and add on works with Firefox, so why not this one.

Kudos0

Re: Firefox 42 and Norton Toolbar

Hello dwsimy

Are you typing to me? If you are, I am just another user like you are. I am not a Norton Employee. I do not have a red tag and they say Symantec Employee on the tag. Mine is a blue tag and says Guru. Gurus are volunteers.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Firefox 42 and Norton Toolbar

I think dwsimy was typing to Norton not you.

Kudos0

Re: Firefox 42 and Norton Toolbar

I am furious regarding how long it is taking to get Toolbar with Identity Safe adapted to work with Firefox! This is crazy. I hate using Chrome as a substitute for Firefox. How much longer is this going to take?

Kudos0

Re: Firefox 42 and Norton Toolbar

At this rate we will be on Firefox 43 before they are ready for 42.

Kudos0

Re: Firefox 42 and Norton Toolbar

David Elliott:  At this rate we will be on Firefox 43 before they are ready for 42.

Firefox 43 Limited Compatibility for Norton Toolbar

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