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Kudos0

firefox 66.0.3 disabled norton

Firefox new update has disabled all Norton products, saying Norton needs to provide a signed verification to work with its newest version.  It has been at least 5 days since I realized Norton products were not working.  When is Norton going to solve the Firefox issue?  I am currently using Edge, which I do not care for, same for Chrome.  If this is not fixed very soon, I will make the switch to another browser, or I will need to discontinue use of Norton products, and find other solutions, to stay with Firefox. Please advise.  Thanks

Replies

Kudos0

Re: firefox 66.0.3 disabled norton

Hello. The certificate issue lies with FF itself. Guru Krusty has posted the new release info which corrects the issues here. Please update your FF install.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: firefox 66.0.3 disabled norton

Hi @R ICHG,

Issue "Certificate issue causing add-ons to be disabled or fail to install" has been fixed with Firefox 66.0.4 update. Please refer linked article for more details. Please update your Firefox browser to latest version and let us know the issue status. Thanks

https://community.norton.com/en/forums/norton-web-extensions-will-not-in...

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: firefox 66.0.3 disabled norton

Issue is still there. Even with Firefox 66.0.5 Norton Password Manager is still disabled

Kudos0

Re: firefox 66.0.3 disabled norton

Issue is still there. Even with Firefox 66.0.5 Norton Password Manager is still disabled

Kudos0

Re: firefox 66.0.3 disabled norton

Hello Bob

Did you enable the Password Manager extension? Have you restarted your computer since updating Firefox?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: firefox 66.0.3 disabled norton

Yes did both without success. Even re-installed password Manager.. When I click on it , it attempts to load and then appears to fail

Kudos0

Re: firefox 66.0.3 disabled norton

Hello Bob

What O/S are you using and what Norton product and version please?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: firefox 66.0.3 disabled norton

Hi @BobReynolds,

Thanks for reporting in Norton Community Forums. Can you please provide exact error message (Screenshot of error message would really helpful) shown when tried to download and install Norton extensions in Firefox browser? 

Do you have any other extension installed/enabled in Firefox browser and are they working or have same issue? 

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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