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Kudos0

Firefox safe web extension installled, but Norton shows uninstalled

Hello,

I've installed the Firefox safe web extension, but the Norton Security Identity tab

shows safe web as uninstalled and setup required. The Setup button does nothing

Norton Security verison: 22.15.0.88

Replies

Kudos1 Stats

Re: Firefox safe web extension installled, but Norton shows uninstalled

IMO

What you, and others are seeing, is a holdover from when the ID Safe in all browsers was integrated with the Norton Security program. Since Norton has moved to separate extensions for each browser, the Norton program no longer gets any feedback on the fact that an extension has been installed.

Norton should either find away to report the extensions correctly, or remove that indication.

Things happen. Export/Backup your Norton Password Manager data.

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