• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

firewall

 I'm not a computer expert but I know a little bit but here's my problem my firewall blocks my internet explorer and I bought a new router and modem and it blocks that to I went threw all the steps to unblock it but won't let me so I finally shut Norton off for now going to let my son hook up my router and modem but he won't know anything about Norton might have to call them or have someone look at it I spent a couple hours trying to fix it but didn't work is there a Norton book for dummies out there?

Labels: Firewall

Replies

Kudos0

Re: firewall

When you turned off the Norton Firewall, were you able to connect?  When your son hooks everything up, the Norton Firewall should not cause any problems such as you describe.  If it does, go into Norton Firewall settings and use the "Reset" option to reset the Firewall.

Kudos0

Re: firewall

IMO it's a router problem, configure it again..

Kudos0

Re: firewall

the router from century link  has a sticker on the bottom with that says ADSL2+Versalink and the new one ADSL2+Modem DM111PSP on the bottom if that makes a difference, we called century link yesterday they connected us to someone in India  he told  us to call NetGear so thats my project today.

This thread is closed from further comment. Please visit the forum to start a new thread.