• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

firewall and web chat

I use Norton 360  with windows 7 [ I do not want windows 10 yet] and since the last up date - I'm getting a fire wall not operating and I cannot use Norton support chat . Every time I try to chat it just returns to the last page . So I have a problem and cannot talk to support to resolve it anyone help ?

Replies

Kudos0

Re: firewall and web chat

Hello William

There is a new version that has started to get rolled out today in a phased in manner. It will be given out thru Live Update. Please run it a few times and restart when necessary and then run Live Update again to get the rest of the update.  Restart again after you get the last part of the update. 22.7.0.76 is the new Update. This update fixes the Action Center issue which had to do with it reporting the wrong information about the Norton products.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: firewall and web chat

@ William: To stop "Windows 10 Upgrade", you can read this thread at https://community.norton.com/en/comment/7019351#comment-7019351

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: firewall and web chat

Hello William

That is a known issue and is being looked into now.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.