• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

firewall blocking safe site

a couple of days ago a site i visit every day and know is totally safe, was blocked by my firewall. by process of elimination through various fix its, i discovered that stopping my firewall let me connect to the site fine. but when its turned back on i get a service is temporarily unavailable note on the site. it's the only site i can't get to. i talked to the site directly and they said it had to be on my end. i tried to manually allow the site through norton but it didn't work. i also tried to live chat this issue but they wanted to do remote access and i'm not comfortable with that. so hoping to find a solution here!

the site is www . tumblr . com

it's not a block through the internet, like when it says it's a malicious site or whatever either so i'm at a loss

Replies

Kudos0

Re: firewall blocking safe site

When you get the "service is temporarily unavailable" notice, what website is showing in your browser's address bar?

Kudos0

Re: firewall blocking safe site

it still has their site address, and it's one of their error screens. which is why i let it go for a while because i thought that the whole site was down for everyone but it isn't/hasn't been. i asked them if i was blocked somehow and they said no, it had to be my firewall or my router. i don't have a router though, just a modem, and i restarted that as suggested and it didn't help

the only thing that lets me on is disabling my firewall

unless that's a coincidence? idk

Kudos0

Re: firewall blocking safe site

If you are getting to the site, regardless of what is displayed, then it is not being blocked by the firewall.  Try clearing your browser cache and cookies.  If that doesn't resolve it, try flushing your DNS cache.

Kudos0

Re: firewall blocking safe site

well i've tried that too. and i've tried three different browsers because i thought maybe it was my chrome acting up somehow. but they all have that same page. i just flushed the dns and it didn't help ither, so i went back and disabled all of norton just to see if it would help but it's still giving me that page so i'm thinking disabling the firewall and the site loading was a coincidence

looks like its not a norton issue, but thank you for your help!

Kudos0

Re: firewall blocking safe site

You could also try switching to a different DNS service, such as OpenDNS or Norton ConnectSafe.

Kudos0

Re: firewall blocking safe site

Hello

Can you please post a screenshot of the warning you are seeing?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: firewall blocking safe site

Kudos0

Re: firewall blocking safe site

Hello

I use Norton Security with Backup 22.9.0.71 on a Win 7 Pro 64 bit IE 11. I just went to www.tumblr.com website with no problem. Norton Security has a firewall and it is on. So it is not Norton that is causing your issue.  Norton is not interfering at least not on my Windows 7. I don't know if it would be blocked for any of the other Windows 10 users or for that matter by any of the other users. I can only go by what I just saw on my computer just before.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: firewall blocking safe site

yeah i figured it wasn't after disabling and trying it again before, thanks for your time though!

This thread is closed from further comment. Please visit the forum to start a new thread.