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Kudos0

friend in US having difficulty installing extensions on EDGE

My friend in the US is having all sorts of messages from Norton Users indicating that they are unable to use the extensions properly.  These messages are helpfully supplied by presumably Microsoft; however when my friend tries to install the extensions either via the Norton extensions route or via Microsoft they remain  uninstalled even though Microsoft says they have done it - what is happening?

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Kudos0

Re: friend in US having difficulty installing extensions on EDGE

Hi Pascoenort,

Sorry for the issue you are facing.

1. Can you please be more specific on the user experience here, does Extension installation fails OR Post installation it gets self uninstalled ?

2. Which Edge browser - Legacy Edge or Chromium Edge browser ?