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Kudos0

GlobalProtect cannot verifly last updated virus definition verion of Norton Security

As captioned, please help!

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Labels: Windows 7

Replies

Kudos0

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

Kudos0

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

I using McAfee before without this issue, I encounter this issue when I changed to Norton. When using GlobalProtect program connected to VPN server, it show a notice "Your AV program not update eough". I tried add the firewall rule as the link you provided, but the issue still exist.

I think is GlobalProtect program can't get the info. of Norton Virus Definitions, btw, I can't get any info. of Norton Virus Definitions, which page of Norton can show the Virus Definitions info.?

Kudos0

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

Hello polung2018

Before installing your Norton product, did you completely remove McAfee using their removal tool and restarting your computer? Have you run Live Update a few times and restarted as necessary to make sure you got all the updates when you first registered and installed Norton Security? Also, did you use a Windows Administrator account when you installed your Norton product and go over the Settings for the program?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

I think is GlobalProtect program can't get the info. of Norton Virus Definitions,

Which is why GlobalProtect needs to contact Norton to find out how to verify the status of the Norton definitions.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

Hello

The Norton Antivirus definitions are now called SDS definitions. GlobalProtect needs to be able to find the SDS definitions by following the directions of peterweb.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

Hi floplot,

How can I check the Norton Antivirus definitions version? I can't find any information page in Norton Antivirus program.

Kudos0

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

The Norton product does not report the version of malware definitions. As long as you have LiveUpdate set to automatically run in the background, you will always have the latest version.

As I noted above, GlobalProtect would have to contact Norton to find out how to check your system for up to date definitions.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: GlobalProtect cannot verifly last updated virus definition verion of Norton Security

I tried free Antivirus Bitdefender & Trial version BullGuard, both work with GlobalProtect program without any issue, why Norton so especial to others.........

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