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Kudos0

goggle software reporter tool

Friends, Earlier today i saw a notification about Google Software Reporter tool being added and Norton saying it was safe...so i looked at the 'check details' page.. it said the file was safe, though it was only a week old and had had only a few users... looked at it in google, and there were posts going back to march of 2015- now nearly a year ago- and they said they had seen the very same notice! for the first time i found something from norton that didn't 'fly'.... obviously norton has not kept up with their file 'insight', and of course this makes me wonder how many other notifications i've gotten that have information that is incorrect.  i've seen that the 'reporter tool' is some kind of google 'tracking' program, which i feel i don't need or want... what bothers me though is that norton- who i expect to be up to date with anything security wise on my pcs- still has the same file insight message that they had a year ago!  kind of makes me question things and makes me feel less secure using the products from norton that i have had for over a dozen years....posting this here as i don't see that the chat or phone help could do much in this case... any thoughts on this one?  any way to get a direct note to norton about this?  thanks  (have 'snips' on this but they are .jpeg and it says only allowable attachments can be .txt or .pdf)

Replies

Kudos2 Stats

Re: goggle software reporter tool

Norton's reputation information updates with each new version of a program, so what you are seeing pertains to the latest release of the Google Software Reporter.  If the hash value of the download file has changed, it is a brand new file and the scores will reflect that.  It is still trusted because, despite newness and few users, Norton has examined the file and deemed it safe.

Kudos0

Re: goggle software reporter tool

Hello

How to post screenshots in the Forum.

https://community.norton.com/en/forums/how-post-image-forums-0

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: goggle software reporter tool

SendOfJive and floplot... thanks for the replies, much appreciated.. let's see if i can do this one..... didn't have the version number for the second attachment below, just assumed that they were talking about the same thing that i saw.. of course google is known for its tracking and such, so when i saw the word 'reporter' was when i got a little concerned.. so much is slipped in 'under the covers' that i normally wouldn't see, so... but with the poster's comments on what he found you can understand my possible concerns.. now, am i correct in again assuming that nortons file insight rating is also based on its potentially hazardous effects on my pc and programs, and not necessarily whether or not it's 'good' to have it running?  it's still a bit weird to me that even within the short time the file has been out, that only five users -- okay, i see a difference now.. it's users in the norton community, not all the users who have norton products, that is being listed..?.. .. as said, i've had norton products for a long time, and have never had an issue or real concern about my protection.. and i do check my security history every so often and have seen more than a few trojans and other problems that norton has stopped in their tracks.. again, thanks to you both for the help.. forums are one of the most underused methods of resolving questions and increasing ones knowledge.. those who moderate and help are greatly appreciated by me... ... thanks

Kudos0

Re: goggle software reporter tool

Thanks SendOfJive for the explanation, I was wondering what the software reporter tool is. 

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