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Kudos1 Stats

Great support

Hi, thank you for the great service you have given me over the years.
Since my desktop computer died, I have no need for your services now.
You can cancel it please. I hope you can offer me a credit ?
Please keep my account information, in case I buy a new desktop PC sometime.

Tks John M

[Admin:Removed email address]



Re: Great support

Hi John McNab 1,

You will probably have to contact the support team for that.

Here is a link that should help to get into contact with them https://support.norton.com.

Kudos1 Stats

Re: Great support

Hello John M

If your Norton program is more than 60 days old, you can not get a refund for your Norton product. If possible, can you try to remove the product from your dead computer.? Your Norton Account will remain and over time, it will show as unused.

You can use this Norton Account again if you get a mobile phone or a tablet and want to use a Norton product to protect it. You might decide to get a laptop this time after you find that you are missing your computer. Please make a note of your email account and password for this Account in case you do want to use it again in the future.

Have a Good Night and


Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Great support

Also be sure you remove your payment information from your account to ensure you are not charged any automatic renewals you are not expecting.

Things happen. Export/Backup your Norton Password Manager data.

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