• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Hacked Into everyday why can't Norton track them?

I am hacked into everyday - Norton surely must be able to find out who is doing it - if they do know they should let us know otherwise they become liable. 3 my broadband supplier shows a good connection and they gave me some <removed> about too much traffic - they must think I am on a motorway!!!

Why is akz.imgfarm.com trying to access my computer when I go onto the Internet?

[Edit: Please keep the language clean to conform with the Participation Guidelines and Terms of Service

Replies

Kudos0

Re: Hacked Into everyday why can't Norton track them?

You probably mean ak.imgfarm as a Google search didn't return any result for akz....

ak.imgfarm seems to be a PUA - Potentially Unwanted Application - usually downloaded alongside a legitimate download when you do not uncheck the option for the additional download. Norton doesn't remove this kind of mainly annoying program as it is concentrated on threats that can damage the user's system.

My suggestion is to scan your system with this free, on demand scanner: 

http://www.malwarebytes.org/products/malwarebytes_free

Please download the FREE version, save it to your desktop, and update it before running the scan. You can also keep it on your machine for future second opinion scans, just remember to always update it before running any scans.

If the above doesn't fix the issue, please don't do anything else, but sign up for help from one of these free malware removal sites where an expert can help you on a one to one basis:

http://www.bleepingcomputer.com/forums/

http://www.geekstogo.com/forum/

http://www.cybertechhelp.com/forums/

http://forums.whatthetech.com

Please read and follow their guidelines in order to get the most efficient assistance.

Let us know if the above helped.  

Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Hacked Into everyday why can't Norton track them?

How are you seeing that ingfarm is trying to access your computer? If you are seeing entries in Norton History that the attempts have been blocked, they are not accessing your computer and Norton is doing its job.

Norton cannot stop someone from trying to access your system, they can only stop them from gaining access to your system when they try.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Hacked Into everyday why can't Norton track them?

Rainbow_2:

[…]

My suggestion is to scan your system with this free, on demand scanner: 

http://www.malwarebytes.org/products/malwarebytes_free

Please download the FREE version, save it to your desktop, and update it before running the scan. You can also keep it on your machine for future second opinion scans, just remember to always update it before running any scans.

[…]

Please don't download the free version, due to a vulnerability as per this @hok's post in another thread, with a suggestion on what to do.

Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

This thread is closed from further comment. Please visit the forum to start a new thread.