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Handon Cursor Software and Networking
Hi all, I'm new to the forum although I have been a Norton user for more years than I care to remember! I didn't know where else to ask this question so thought I'd start here; hope I've posted to the right forum!
Background first: yesterday I tried setting up an Amped wi-fi range extender and had problems, so I contacted Amped's online chat support; they said they'd get someone to phone me and, sure enough, I received a call ten minutes later. To cut a long story short, the support person (Andy Williams) asked for remote access to my PC and found that my system had been infected by 2587 Spywares/malwares. He seemed very helpful and wanted $99 to fix this, clean up my PC and get the extender working; having little choice I said yes and 45 minutes later all was fine (I sat in front of my PC watching what he was doing to try and make sure he didn't access anything he shouldn't). Once all the work was done I spoke to another guy called Joseph Brett, an invoice was emailed to me and I paid it via PayPal.
I believe that the support guy was genuine but these days you never know, so before I did anything else on my computer I made sure Norton was fully up-to-date and then did a full system scan; there were no risks detected.
The invoice was in the name of Handon Cursor Software and Networking. I have Googled this and cannot find any reference to this company. Has anyone in the forum heard of them?