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Kudos0

Having trouble with product key

It say's my product key is in

Replies

Kudos0

Re: Having trouble with product key

Could you explain a little more?

Is Norton not accepting your key, or has it accepted it but is not working properly?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Having trouble with product key

It's not accepting the key

Kudos0

Re: Having trouble with product key

Did you buy at the Norton Store?

Most who bought NS at Amazon have had trouble with their keys. If you bought at Amazon download the program from the Norton Site, not from the Amazon Site/Your Software Library. That has worked for some. That is what was happening for those who downloaded NS from Amazon last week. May have been fixed by now, but I do not know.

Kudos0

Re: Having trouble with product key

FWIW, had purchased a box NS to an Italian computer store and the activation was successful on the first attempt

Sandro
Kudos0

Re: Having trouble with product key

You can always contact the CS via www.norton.com/chat . They are more good in handling the subscription related issues. Please post back how do you go.
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos0

Re: Having trouble with product key

Be sure you are entering the key with no spaces or dashes.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Having trouble with product key

I thought you had to have dashes? ( always done before)

Kudos1 Stats

Re: Having trouble with product key

The dashes will be added by the application. You just enter the letters and numbers as one long string.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Having trouble with product key

Oh i see!!

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