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Kudos0

HELP! How do I restore files I backed up to my new compter?

Can anyone give me some basic information about how to download files I have backed up to Norton, to my new compter? I tried to follow the instructions under my backup  category and it isn't working??

Replies

Kudos0

Re: HELP! How do I restore files I backed up to my new compter?

Can anyone give me some basic information about how to download files I have backed up to Norton, to my new compter? I tried to follow the instructions under my backup  category and it isn't working??

Kudos0

Re: HELP! How do I restore files I backed up to my new compter?

Hello Fran,

In this forum group there are two topics pinned above specifically providing instructions on how to restore.  Please read over the following two topics and then try your restore locally.

  • The Restore Process for Norton Online Backup
  • Restoring from an offline computer

Please mark this thread as resolved if your issue has been resolved.

Thank you,NicoleIT Support Specialist, Symantec Corporation
Kudos0

Re: HELP! How do I restore files I backed up to my new compter?

Hi Fran, 

Here are links to the articles Nicole referenced:

Restoring from an offline computer

The Restore Process for Norton Online Backup

I hope they help.

Cheers,

Dave

Kudos0

Re: HELP! How do I restore files I backed up to my new compter?

Ty

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